What is refundable, what is not, and why — stated before you buy rather than after.
Readings, Energy Scans, Clarity Readings and Reports are prepared personally by Dr. Radhika from your birth details. The work begins the moment those details arrive, which is why they are non-refundable.
Everything is delivered on WhatsApp within 48 hours. If a reading has not arrived within that window, message us and it will be chased the same day.
Consultations may be rescheduled once, free of charge, with at least 48 hours' notice.
Inside 48 hours, or for a missed appointment, the session is treated as delivered — the time was held and could not be given to anyone else.
Poojas are non-refundable once commissioned, because materials are purchased and a pandit's time is booked at that point.
You receive photo and video proof of every pooja performed. If a pooja is not performed as arranged, you receive a full credit or a rescheduled performance — your choice, not ours.
Yantras, rings, rudraksha and other energized items are prepared exclusively for you after your chart is read. They are not stock items and are not returnable on change of mind.
Damaged or incorrect items are replaced — report within 7 days with a photograph. See the Shipping Policy.
The $49 paid for an Energy Scan, a gemstone consultation or a rudraksha consultation is credited in full against the prescribed remedy if you go ahead with it.
The credit is applied at the time of purchase. It is not paid out as cash and it does not expire.
All tiers are monthly and can be cancelled at any time with one message. Cancelling stops the next payment; the month already paid for runs to its end.
No forms, no retention call, no questions asked.
Tell us. If a reading did not answer what you asked, or a product arrived in a state you did not expect, message on WhatsApp and it will be looked at by a person, not a policy.
What we will never do is guarantee an outcome. No astrologer can, and any refund policy built on promised results would be dishonest. What you are paying for is Dr. Radhika's time, her reading of your chart, and a straight answer.
Enquiries are answered within 24 hours, usually faster on WhatsApp.
WhatsApp +1 617 762 9421 · info@ishvaalife.com · 10am–7pm EST, Monday to Saturday.
